But as the market grows, so do online scams. Fraudsters are getting smarter by the day faking broker names, sending random links, and even creating WhatsApp groups that promise “guaranteed profits.”

That’s why we’re here: to help you spot the traps and protect your hard-earned money.

How Samco Keeps You Safe?

Security isn’t an afterthought for us, it’s part of our DNA. Here’s how we ensure your trading experience stays safe and transparent:

• Verified Communication Only: We’ll never ask for your password, OTP, or bank details. Ever.Our communication always comes from verified domains ending in samco.in.
• Secure Trading Platforms: Whether you use the Samco App – Android | Samco App – IOS | Samco Star Back Office | Samco Web, every platform is protected with encrypted systems and strong security layers.
• Real-Time Monitoring: Our systems constantly track unusual activity so if something doesn’t look right, we act fast.
• Regulatory Compliance: Every Samco process follows SEBI and exchange guidelines, keeping your data and funds safe.

Spot the Red Flags Before It’s Too Late

Fraudsters often sound convincing but there are always clues if you look closely.

Here’s what to watch out for:

• Calls or messages asking for your login, OTP, or bank info.
• WhatsApp or Telegram groups promising “inside tips” or “sure-shot profits.”
• Links pretending to be from Samco that redirect you elsewhere.
• Requests to share screenshots or allow screen-sharing apps.

If you see any of these pause right there, Verify the source or contact Samco before you take any step.

Trade Only on Official Samco Platforms.

Your safety begins with where you trade. Always log in only through:

Samco App – Android | Samco App – IOS
Samco Star Back Office
Samco Web

Avoid using unknown apps, shared logins, or unverified websites.

Remember your trades, pledges, and fund transfers are always visible and traceable in your Samco Back Office.

Security Is a Shared Responsibility

Your awareness is your strongest defense. Here’s how you can stay protected:

• Keep your login ID and password confidential.
• Never share OTPs or trading credentials with anyone.
• Avoid unknown links or attachments.
• Always check the sender’s email or domain.
• Log out after trading, especially on public devices.

When you stay alert, you stay secure.

What is something feels off?

If you suspect any suspicious activity, don’t wait. We’re always here to help.

📧 support@samco.in

☎️ +91 9122227777

📝 Or simply raise a ticket through our Help & Support Portal

Our team will guide you step-by-step to secure your account immediately.

At Samco, your security isn’t just our responsibility it’s our promise. We’re building a safer, smarter, and more transparent trading experience for every investor.

Stay Smart. Stay Secure. Stay Samco.

The post Don’t Fall for the Trap: Learn How to Outsmart Online Fraudsters! first appeared on Support | Samco.

If you’re new to the Samco trading app, follow these simple steps to kickstart your trading journey – 

1. Open the Samco App.

2. Enter your registered mobile number.

3. You will receive a 4-digit OTP on your mobile number.

4. Enter the OTP in the provided field.

5. Now, set a new password for your Samco account.

6. Confirm the new password by entering it again in the “Confirm Password” field.

7. For added security, you can enable biometric authentication (e.g., fingerprint or face recognition) at this point.

8. After enabling biometric authentication, you will be directed to the dashboard.

9. On the dashboard, you can either name your index or choose from predefined options.

10. To make a watchlist, add or remove stocks using the plus (+) and minus (-) signs, then click “Create” when you’re ready. 

11. Now you can add funds to your account, go to the “Now add funds instantly” 

12. Enter the desired amount you wish to add.

13. You can choose your preferred mode of payment, such as UPI or internet banking.

14. After selecting your payment mode, proceed with the transaction.

These steps will help you set up your Samco App, customise your dashboard, create a watchlist, and add funds to your account.

Watch this video to understand, How to Log in for the First Time on the Samco Trading App

After successfully completing your transaction, you can now initiate your first trade with Samco, allowing you to enjoy all the benefits of the Samco app for your trading experience

The post How to Log in for the First Time on the Samco Trading App first appeared on Support | Samco.

• The settlement of funds and securities through quarterly settlement is an initiative by SEBI to safeguard the interests of investors/traders.
• SEBI has mandated all stockbrokers to return unutilized fund balances in the client’s trading account to their primary bank account.
• Free balance refers to the balance that remains unutilized with the stockbroker after considering any upcoming funds Pay-in obligation to the exchange for any trade done and 225% of margin after adjusting for any stocks that have been pledged as of the settlement date.
• If a customer has not traded over the previous 30 days, their funds balance will be credited back to their primary bank account registered with us.

Refer to the following link to check the SEBI circular of Securities & Commodities accounts.

• Securities circular
• Commodities circular

Scenario 1: Adding Funds on Friday, 2nd January 2026

If you add funds to your Samco account on Friday, 2nd January 2026, with the intention of using them for trading on Monday, 5th January 2026, here’s what will happen:

• Your trading account balance as of end of day on 2nd January 2026 (after deducting eligible retention amount)
• Will be transferred back to your linked bank account on 2nd and/or 3rd January 2026,
• As part of the Quarterly Settlement process.

Recommendation: To avoid funds being reversed, add funds on Sunday, 4th January 2026, so that they are available for uninterrupted trading from Monday, 5th January 2026.

Scenario 2: Funds Already Available in Your Account on Friday, 2nd January 2026

If you already have funds in your trading account on Friday, 2nd January 2026, and plan to trade using those funds on Monday, 5th January 2026.

• Any unutilised or excess credit balance, beyond the permitted retention,
• Will be returned to your linked bank account on 3rd January 2026,
• As per Quarterly Settlement norms.

Recommendation: To ensure smooth trading from Monday, 5th January 2026, we recommend adding funds again on Sunday, 4th January 2026.

Example:

• Assume you have ₹1 lakh in your account and have taken 5 lots of Nifty options (assume the margin for one lot of Nifty is ₹10,000), then ₹50,000 would be blocked from your account leaving you with a balance of ₹50,000.
• The Exchange allows a broker to block 2.25 times the margin it levies for the open position held by the client and after blocking this 2.25 times margin if there is any credit, it needs to be reversed.
• In the above example, 2.25 times ₹50,000 would be ₹1,12,500. Since the funds available in your account are only ₹1 lakh the broker need not make any refund and will mark your account as ‘retained’. Once the broker marks your account as retained, he is required to send you a statement explaining the basis for such retention.
• Say, instead of ₹1 lakh, you have ₹3 lakh in your account. In that case, after applying the 2.25 margin rule, the credit standing in your account will be ₹1,87,500 (₹3,00,000-₹1,12,500). This amount will be reversed & credited to your bank account.

Note: As per SEBI’s circular, brokers must settle all client accounts on the first Friday of every quarter—Q1 (Apr–Jun): 4th/5th Apr 2025, Q2 (Jul–Sep): 4th/5th Jul 2025, Q3 (Oct–Dec): 3rd/4th Oct 2025, Q4 (Jan–Mar): 2nd/3rd Jan 2026; if Friday is a trading holiday, settlement will be on the previous trading day (Thursday).

The post What is Quarterly Settlement of Funds & Securities? first appeared on Support | Samco.

Closing a demat account with Samco is easy.

Before closing the Demat account, there are some important things you have to make sure of the following ‘NO’ checklist:

• No SIPs, Stock Basket, Mutual Funds (MFs), etc. linked to your Demat account
• No debit/credit balance in your account
• No open positions in your account
• No holdings in your Demat account and Trading account ( Pool account)

We are sorry to know that you wish to close your account with us, and would like to ask you to reach customer care so we can try our best to solve your concern. However, should you still wish to go ahead and close your account, follow these steps:

Step 1

Open Samco backoffice by visiting URL: https://star.samco.in/

Step 2

Post login (on the right side top) go to My Profile

Step 3

In my profile you can see the 1^st option as Samco account details, click on the same and scroll slight down & click on Account Closure

Step 4

Once you verify all the pre-filled section on web-pdf, if all information is correct kindly click on Submit to proceed for closing of account

Step 5

You will receive an OTP on your registered email id & SMS on your registered mobile number to confirm the request.

Step 6

Post OTP submission you would be asked to verify yourself via e-sign by entering your Aadhaar number à post which read & accept terms to proceed and click on Submit

Step 7

Once you verify Aadhaar number & OTP for e-sign & click on Submit your request for account closure form is submitted to us.

Once the form is submitted you will receive confirmation email with ticket id on your registered mail id, you may be contacted in next 24-48 working hours to validate your ticket.

Note

1.    Please ensure that you have fulfilled the above-mentioned conditions before submitting your account closure request. 

2.    Please note that it may take up to 7 working days to process your request post receiving confirmation call from our end.”

The post How Do I Close My Samco Account? first appeared on Support | Samco.